Overview

Lake Mary Behavioral & Infusion Center is committed to protecting your privacy. This Privacy Policy (the
“Policy”) governs how we treat the Personal Information we collect and receive from you in connection with
your use of our SMS Service (“Service”), which is provided through a third-party service provider. This Policy
is part of our overall Terms of Service.

By using the Service, you agree to the terms of this Policy. Lake Mary Behavioral & Infusion Center reserves
the right to modify or change this Policy at any time. The most recent version will be posted on our website,
and continued use of the Service after changes constitutes your acceptance of the updated Policy.

Information We Collect
When you submit our contact form or engage with our SMS/texting service, we may collect:
* Mobile phone number
* Name
* Email address
* Consent records (documenting your opt-in to SMS/text communications)

How We Use Your Information
We use the information we collect to:
* Provide and operate the SMS Service
* Respond to inquiries and provide customer support
* Send updates, appointment reminders, and general information via SMS, email, or phone call
* Improve our services and perform internal analysis

Sharing Your Information
We do not sell, rent, or trade your personal information to outside parties. We may share your data only as
outlined below:
SMS Privacy Policy
* Service Providers: With third-party vendors who assist us in delivering our SMS services under strict
confidentiality agreements.
* Legal Compliance: When required by law or legal processes such as subpoenas or court orders.
* Business Transfers: In the event of a merger, acquisition, or asset sale involving Lake Mary Behavioral &
Infusion Center.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All
categories above exclude SMS opt-in data and consent, which will never be shared with third parties.

Data Security
Lake Mary Behavioral & Infusion Center implements appropriate measures to protect your personal
information. However, we cannot guarantee complete security, especially when data is transmitted over
networks not controlled by us (such as mobile carriers or third-party SMS gateways).

Children’s Privacy
Our SMS Service is not intended for children under 13 years of age. We do not knowingly collect information
from children under 13. If we become aware that we have collected such data, we will delete it promptly.

Opting In and Out
You may opt-in to receive SMS communications by:
* Submitting your phone number via our contact form
* Sending a text message with a keyword such as “START”
* Signing up at events, point-of-care, or enrollment forms
To opt out, reply “STOP” to any SMS from us. You will receive confirmation, and we will cease further SMS
communications.

Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted on our website with an updated effective date. You are encouraged to review this Policy regularly.

Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@cubanomd.com
Phone: +1 407-732-7266